7/30/2023 0 Comments Best secret delivery![]() I’m rated as a VIP customer on BS app but I can’t put into words how much I’m pissed off and disappointed from what’s happening!! I have returned 3 items on the same day, after a week I couldn’t see any update in the tracking of the returns then I contacted the customer service they said I have to attach the invoices I got from the post office of the return as they don’t see any returns in process, whatever I did what they asked me for and finally I got a refund of ONLY 2 items but the third item I got nothing till now and AGAIN I CONTACTED the customer service and they just said to wait!!!! I have referred 4 active people to this website but I honestly regret it now and I regret every penny i spent on buying things for that website… please if anyone out here can give a piece of advice how sort this issue out anyhow I would be really so grateful. I have 3 orders which I placed a month ago and Morand I didn’t receive them until this moment, I have contacted the customer service but as everyone else says that they are so so useless, I even doubt now TL that they are really exist. Huge disappointment&horrible customer service I look forward to joining forces with you in this important endeavor. ![]() Let us stand together and fight against this injustice. 2.Contact Local Authorities: We should reach out to the local authorities in Germany and Austria where “BestSecret” operates: Austria: Online reporting form to police: against-cybercrime(at)bmi.gv.at Consumer Protection : competition(at)bwb.gv.at Consumer Protection : kundenservice(at)vki.at Please feel free to reach out to me directly at panemuneza(at) or tomas(at). This includes order confirmations, receipts, screenshots, emails or any other communication you have had with the store. Here are the steps I propose we take: 1.Evidence: Collect all relevant information and evidence pertaining to your interactions with “BestSecret”. Together we can make a difference and hold “bestsecret” accountable for their actions. I urge you to take action and join our collective fight against this fraudulent online store. You will also receive an update once your item(s) are ready to be shipped. A click on 'Track delivery' will take you directly to the delivery status. ![]() By uniting our voices and sharing our experiences we can make a significant impact and ensure that justice is served. Knowledge Fields Title How long does it take for my parcel to be delivered Answer You can see the delivery status of your order under ‘Orders & Returns’. Many of us have been defrauded by “BestSecret” and it is evident that this company has exhibited a pattern of dishonest practices. I am writing to you all today as a fellow consumer who has fallen victim to fraudulent activities by the online clothing store "Best Secret." It has come to my attention that loud of individuals have faced similar experiences as me and it is time for us to come together and take collective action against this unjust treatment.
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